The Municipality Thessaloniki had the opportunity to present IMCityThess as part of the Technology Forum 2017. In its almost two years of operation IMCityThess has received more than 16000 issues by the approximately 10000 citizens of Thessaloniki that have used the service, either through their web-browser or their smart-phones. ImproveMyCity has been named as the flagship digital service for the municipality of Thessaloniki that aims to extent its coverage for all different departments.